Support
How can we help?
QuietPact is in development · These answers describe the intended behavior and may change before release.
One inbox, read by a person. Questions about a pact, a summary link, Family Controls or the planned subscription all go here.
Contact
Email [email protected]. We read every message and usually reply within a few working days. For launch news, use the button below and keep “launch updates” in the subject.
QuietPact support · CyberBoon
Get launch updatesBefore you write
Please include:
- Your iPhone model and iOS version.
- The QuietPact version and build, if you are testing a beta.
- What you expected, what happened and the exact wording of any error.
- A screenshot if it is safe to share one. Do not send your Apple ID password, payment details or a summary link you want to keep private.
Beta build reference: app.cyberboon.quietpact · version 1.0.0 (in development).
Frequently asked questions
Is QuietPact available to download?
Not yet. The iOS app is in development and is not on the App Store. It needs Apple's Family Controls entitlement and App Review before release, so we are not promising a date. The launch updates list is the only place we will announce it.
How does someone join my pact?
The owner creates the pact and invites one person with a six-character code. The code is single-use and expires after seven days. Entering it reserves a seat in that pact. The code is not a password and does not expose your app list.
What is the difference between a keyholder and a viewer?
The owner holds the pact. A keyholder can approve or decline pause requests. A viewer can follow the score and the pact activity but cannot approve. A pact has two seats, so both people can see the same progress.
Why can't my partner see which apps I selected?
That is the design. App selection is handled by Apple's Family Controls picker and stays on your iPhone. Your partner sees the shared score, pause decisions and alert types, not your app usage. A pause request sends only the app's display name and the minutes you ask for.
What happens if my partner does not answer?
If a request cannot reach the server, a local fallback opens after 15 minutes so a network problem does not lock you out. A request your partner has received waits for their decision and expires after 24 hours. An approved break lasts 10 minutes. QuietPact is meant to add friction, not to trap you.
How do I revoke the read-only summary link?
Open Settings in QuietPact and use the sharing section to revoke the link. Revocation is immediate; the token stops working. Links also expire after seven days. If you cannot open the app, email us and we will revoke the active link for that pact.
How is the weekly score built?
The 0–100 score combines three parts: 60 points for days without a quiet-window breach, 25 for respecting the daily allowance and 15 for a clean streak. Both seats see the same number. The score is a shared signal, not a diagnosis or a public rating.
What does the web summary show?
The pact name, weekly score, seat roles, last-seen times and recent event types. No app names, usage minutes or screen content. It is read-only and works without JavaScript. Anyone who has the link can view it, so treat it like a key.
What will QuietPact+ cost?
The planned price is US$29.99 per year for the pact, with both seats included. There is no monthly plan, no lifetime plan and no trial. Nothing can be purchased today. When the app ships, the App Store will show the final local price including tax, and Apple will handle billing and refunds.
Can I use QuietPact without a partner?
Yes. Solo mode uses the same pact, allowance and summary without a second seat. You can invite someone later. The keyholder approval step simply is not available until a second seat joins.
How do I delete my data?
Reset the pact in Settings to clear local data and revoke the summary link. To delete the server-side pact and its records, email [email protected]; because there is no login account, we verify from inside the pact. The delete page has the full steps.
Family Controls permission
QuietPact uses Apple's Family Controls framework to show the app picker and apply shields. iOS may ask you to authorize Screen Time access the first time. If the picker does not open, check that Screen Time is enabled in iOS Settings, then reopen QuietPact. If the problem continues, send us the exact iOS error text.
Family Controls availability is controlled by Apple. QuietPact cannot grant the entitlement itself, and the app cannot apply shields without the system permission.
Subscription and refunds
QuietPact is not on sale yet. When it is, QuietPact+ will be an auto-renewing yearly subscription billed through your Apple ID. Manage or cancel it in iOS Settings → Apple ID → Subscriptions. Deleting the app does not cancel a subscription. Apple handles refunds at reportaproblem.apple.com; we never receive your payment details.
Report a security issue
If you think you have found a security problem, email us with “security” in the subject and enough detail to reproduce it. Please do not test against another person's pact, summary link or data. We will acknowledge your report and keep you updated on the fix.